Less Lemon Law Action According to State’s Report
Vermonters appeared happier with the cars they bought in the fiscal year that ended in June, with both lemon law refunds and decisions in favor of auto dealers down from the previous year.
According to Bonnie Rutledge, commissioner of the Department of Motor Vehicles, the number of refunds to consumers was down 20 percent in fiscal 2005. However decisions in favor of dealers declined 10 percent.
“The 2005 activity reflects continued success in Vermont’s motor vehicle arbitration program,” she said.
After making a reasonable effort to fix the problem, under the law, a consumer can request a hearing with the Motor Vehicle Arbitration Board, usually interpreted as three unsuccessful attempts with at least the first repair taking place within the manufacturer’s warranty period.
The board has the authority to order a pro-rated vehicle refund; order a comparable new replacement vehicle; or rule in favor of the manufacturer or dismiss the case.
In fiscal 2005, which ended June 30, there were:
n 159 filings
n 47 consumers awarded refunds and extras totaling $1,202,423
n 33 cases decided in favor of the manufacturer
n 27 settlements prior to hearing and
n 32 withdrawals prior to hearing.
Filed under Lemon Law
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