Whirlpool To Settle Water Heater Class Action Lawsuit Within Next Few Months
Whirlpool, is going to settle its, class action lawsuit over the defective water heater issue. The company sources told that the affected consumers are given two months time to file claims in the settlement. Nearly 1000 consumers have filed complaints that thermocouple in their Flame Lock or Flame Guard Whirlpool water heaters continuously breaks down, leaving them without hot water sometimes for days. They have filed their complaints with consumeraffairs.com.
It can be mentioned that the water heaters sold at Lowe’s were found to be defective. The thermocouple which is the safety device of water heater was found defective. If the pilot light goes out, Thermocouple, cuts off the flow of gas, thereby preventing gas from leaking out.
These water heaters, which Whirlpool sold in 2000, incorporated a new safety standard, the flammable vapors-ignition-resistance standard. The Gas water heater manufacturers voluntarily implemented this in conjunction with the Consumer Product Safety Commission February 2000. The combustion chamber in these Whirlpool-branded water heaters, which were actually manufactured by the American Water Heater Company, collected a considerable amount of dust and lint and eventually restricted oxygen to the flame.
However, sources said that after the report of the defect was first published in the ConsumerAffairs.com, the Whirlpool and the American Water Heater Company updated their design. While consumers who have purchased Flame Lock and Flame Guards since 2007 have not shared the frustrations of older customers. Anyone who purchased one of the models between 2000 and 2006 is eligible for the upgraded parts, according to the settlement’s website.
Source: consumeraffairs.com
Filed under Class Action, Settlements
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October 11th, 2008 at 9:14 pm
What a *&^%ing joke. All the money the Attorneys received, we got a kit that is no better than the junk inside the original water heater…And for Consumer affairs, you are a joke to me and many others, you collect money from businesses to join but do nothing for the consumer…guess that’s why you do nothing, won’t get you money from companies like Lowes, Whirpool, American and others who constantly rip us off and leave us with no recourse.