A federal class action lawsuit has been filed against Boca Raton-based Coverall North America, a national provider of cleaning service franchises, by four franchisees that claim they were “subjected to systemic misrepresentations and breaches of contract.”
The suit, filed in U.S. District Court in Massachusetts by Pius Awuah of Lowell, Mass., Aldivar Brandao of Watertown, Mass., Denisse Pineda of Paterson, N.J. and Jai Prem of Union, N.J., accuses the firm of selling cleaning franchises while “knowing it does not have sufficient business to satisfy its obligations under its franchise agreements.”
The suit claims Awuah paid a $14,000 franchise fee and was promised $3,000 a month in business, “but he typically received less than $1,300 per month during his time working with Coverall.”
Pineda says in the suit she paid $12,000 for a franchise fee and was promised $1,300 a month income, “but she received less than $500” while working for the firm.
The others also said they did not earn what they were told they’d make.